OpenScape Endpoint Management V1 — IP Device Management Platform
Modern web-based platform for centralized management of Mitel IP phones, gateways and soft clients. Replaces OpenScape Deployment Service (DLS) — single management point for all OpenScape platforms. Plug & Play initialization, bulk software upgrades, certificate distribution and template/group management.

Specifications
- Type
- Endpoint Device Management + Deployment
- Version
- V1 (OSEM)
- Replaces
- OpenScape Deployment Service (DLS)
- Client
- Web browser (Edge, Chrome, Firefox etc.)
- Plug & Play
- Yes (IP device auto-init)
- Bulk operations
- Configuration, software, certificates
- Software source
- Internal storage + cloud providers
- Backup + fall-back
- Yes (including software fall-back)
- PKI
- Manual import + API + SCEP/NDES + auto-gen (if no PKI)
- Multi-tenancy
- Yes (multi-site)
- API
- Open REST API (all OSEM functions)
- Automation engine
- Built-in Node-RED
- SIP Mobility
- OpenStage, DPIP, CP mobility-capable phones
- Phone Remote Control
- CP110/210/410/710 + CP100/200/205
- Supported systems
- All OpenScape platforms
Key features
- Fully web-based GUI — no client install, runs in all common browsers.
- Replaces OpenScape Deployment Service (DLS) — covers all OpenScape platforms.
- Full Mitel portfolio support: OpenStage, DPIP, CP100/110/200/205/410/710 IP phones.
- Plug & Play — automatic initialization when an IP device joins the network.
- Bulk configuration changes — common parameter updates across selected devices.
- Software deployment via internal storage or cloud providers.
- Backup/restore + fall-back software solution.
- Certificate management: PKI-Connector via SCEP / NDES, manual import or API-driven.
- Auto-generation of certificates when no external PKI is available.
- Multi-tenancy — separate management per site/customer.
- Open REST API — programmatic access to all OSEM functions.
- Built-in Node-RED engine — custom flows for data collection, transformation, visualization, automation.
- SIP Mobility — login/logout management for OpenStage / DPIP / CP mobility phones, auto-login to 'home phone'.
- Phone Remote Control — CP110/CP210/CP410/CP710 + CP100/CP200/CP205.
- Internal file deployment — no extra file server required.
- Full Backup & Restore + cloud storage provider integration.
- Internal sync with OpenScape assistants.
Typical applications
Multi-site holding — bulk firmware/config update for hundreds of IP phones from one web GUI.
Hospital CP110/210/410/710 fleet — Plug&Play brings new lines online in minutes.
Call-center shift change — SIP Mobility auto-logs agents into their home phone.
Enterprise without PKI — OSEM auto-generates certificates.
Multi-tenant MSP — one OSEM manages multiple customer fleets.
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DetailsModern web-based platform for centralized management of Mitel IP phones, gateways and soft clients. Replaces OpenScape Deployment Service (DLS) — single management point for all OpenScape platforms. Plug & Play initialization, bulk software upgrades, certificate distribution and template/group management.