Trigger incidents/alarms, assign on-call teams, escalate and keep records (OScAR scenarios).
Shift handling, crisis coordination, group communication and role-based routing (Xpert).
IP phones, digital endpoints and DECT roaming for uninterrupted mobility across wards.
Integrate BMS/fire/alarm sources, CCTV and incident workflows where required.
Example scenario — from nurse call to closure
- 01TriggerThe nurse call system or a medical device raises an alarm.
- 02ClassificationOScAR classifies the alarm by ward, room and priority.
- 03NotificationText and audible alert on the duty nurse's DECT handset.
- 04EscalationNo answer: second person or group; announcement if needed.
- 05RecordAcknowledgement, time and outcome are reported.
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Share product/system, quantity, location and target date—we’ll outline the right architecture.
See also:Critical communications details Air-gapped architectures