Up to 600 lines per position; always-open direct lines to counterparties (ARD/MRD), one-touch access, 16-level call prioritisation.
Price and news feeds over always-open broadcast channels; up to 200 users on one shared line. Broker lines, analyst broadcasts, crisis announcements.
SIPREC-based encrypted central voice recording, simultaneous streaming to multiple recorders, audit trail — for regulatory and internal-audit requirements.
Geo-redundant architecture, VMware HA/FT, free seating — continue from another location with the same profile in a disaster scenario.
Scenario flow
Market open → direct lines active → price flow over hoot → one-touch order line → every call recorded → end-of-day audit report
Field references (Mitel installations)
Vattenfall Europe — power transmission grid: 72 sites, DECT at 60 locations, 16,000 endpoints on a geo-redundant IP architecture.
Deutsche Bahn Regio Bayern — railway operations: 24 dispatcher positions, GSM integration, CTI link to train information systems.
Recommended products
Voice recording: SIPREC-based central recording integrates with your existing (third-party) recorder — planned together at BOM stage.
Promark: requirements analysis, position/line design, PBX integration, voice-recording integration, installation and commissioning.