Alarm & Incident

Escalation, tasking, critical calling and mobility.

2 products · 1 product family

OpenScape Alarm Response (OScAR) — Enterprise Alert Management

Real-time multi-channel alarm and escalation via voice call, SMS and email. Two variants: OScAR-Pro (large organizations, ESPA-X, DAKS, high availability) and OScAR-Eco (SMB, browser-based management, OScAR-100/200 hardware platform). Mitel OEM product based on tetronik GmbH DAKS; integration with OpenScape 4000, OpenScape Business, OpenScape Voice and HiPath 3000 (SIP-Q / CorNet-NQ).

Family overview (2)

Mitel

OpenScape Alarm Response Eco V5 (OScAR-Eco)

Compact, browser-managed alarm server for standardized alerting — for SMBs and mid-size organizations. Triggers scenarios such as silent fire alarms, nurse calls, production faults and building-services messages via telephone, ESPA-X, contact input, e-mail or SNMP trap; runs parallel/sequential broadcasts to up to 1,000 call groups and sets up emergency conferences. OScAR-100/200 hardware platforms. Mitel OEM product based on tetronik DAKSeco.

OScAR-EcoAlarmESPA-X

Details

Mitel

OpenScape Alarm Response Pro V5 (OScAR-Pro)

Enterprise alarm server for critical alarm management, mass notification and crisis communication. Scales to 20,000 subscribers, 2,000 call profiles and 500 parallel telephony/messaging channels; connects to PBXs via ISDN or VoIP trunking (also encrypted). Hardware platforms: OScAR 200/300/400; cluster of two load-sharing servers plus hot-standby redundancy. Mitel OEM product based on tetronik DAKS.

Alarm ResponseBroadcastLone Worker

Details