Who We Are
20+ years of field experience, engineering quality and end-to-end responsibility.
Promark Dijital Teknolojiler Ltd. Şti. — telecom and IT infrastructure system integrator based in İvedikköy, Ankara.
Certified partnerships: Mitel Silver Partner, Palo Alto Networks Reseller, AspenTech Turkmenistan Authorized Distributor. Design, supply, installation and maintenance centered on the OpenScape ecosystem; we use brands such as Vutlan, Eltek, Vertiv, Allied Telesis and Axis in our solutions.
Headquartered in Türkiye; exclusive authorized distributor of Aspen Technology Inc. in Turkmenistan. Technical documentation and customer support in 5 languages.
Principles
Our delivery standards are explicit: scope, quality, security and operability.
Boundaries, dependencies, acceptance criteria and deliverables are defined upfront.
We prioritize scalable, resilient and field‑manageable designs.
Configs, IP plan, cabling, racks, licenses and inventory are recorded.
Segmentation, access control and logging aligned with corporate policies.
SLA, spares, upgrade planning and incident management mindset.
Line‑item BOM, options and assumptions are shared clearly.
Why Promark?
Three core differentiators: field experience, engineering discipline and single-point responsibility.
20+ years of OpenScape ecosystem integration. Critical-environment references including hospitals, parking facilities, factories and public buildings. 24–48 hour quote/BOM turnaround target.
Datasheet-driven design, vendor-certified engineering team. Mandatory as-built documentation, test plan and acceptance records on every project.
Survey → design → supply → installation → commissioning → maintenance/SLA. One contract, one point of contact.
Quality & handover outputs
We don’t just make it work—we hand it over to operations.
- • As‑built package (topology, IP plan, cabinet/rack, cabling).
- • Configuration backups and a versioning approach.
- • Test plan, acceptance records and commissioning report.
- • Inventory & licensing list (serials, SKUs, warranty).
- • User/operations guides + short training.
- • Support/SLA scope, escalation and communication matrix.
Company Details
Official company information and direct contact channels.