Solutions

Critical communications & incident/alarm management

Automation and escalation scenarios to reach the right person at the right time (OScAR + Xpert).

Alarm triggering

Capture alarms from systems, classify and route them to the right on-call teams.

BMSSCADAManual

Escalation chains

Automatic escalation when unanswered, with assignment and closure flow.

EscalationSMSCall

Operational coordination

Role-based communication, group calls and crisis desk processes (Xpert).

XpertGroup callCrisis

Auditability

Incident history, reporting and traceable processes.

ReportingAuditLog

Typical scenario flow

Alarm triggering, escalation, task assignment

Multi-line console — critical communication, task assignment

Integrated DECT + PBX + alarm infrastructure

Large scale, HA — for critical facilities

SNMP / sensor → alarm forwarding to OScAR

Quick planning

Share product/system, quantity, location and target date—we’ll outline the right architecture.