PBX Software & Management

OpenScape 4000 Manager V11

Central management application for OpenScape/HiPath 4000 networks. Configuration management (CM), performance management (PM-N/PM-E), subscriber/line/trunk administration, LCR, SNMP V3 proxy. Runs as appliance (OpenSUSE) or on VMware/Proxmox/KVM/Hyper-V/Nutanix. Supports OS4000 V7–V11 and HiPath 4000 V6.

• Central management point for entire OpenScape/HiPath 4000 network — web browser access (Chrome, Edge, Firefox) from any PC; Microsoft Windows 10/11, Windows Server 2019/2022
• Configuration Management (CM): subscriber line management, Least Cost Routing (LCR) configuration, line and trunk administration; max 150 client groups; role-based access permissions
• Performance Management: PM-N (line/trunk group load analysis) + PM-E (call behavior analysis); Collecting Agent (COL) — high-volume call data record collection and forwarding to PM; attendant console and console group utilization analysis

OpenScape Endpoint Management V1

Central management application for IP devices, soft clients and gateways. Replaces OpenScape Deployment Service (DLS). Plug & Play automatic initial configuration, software deployment, certificate management (PKI integration), SIP Mobility, REST API, Node-RED engine and multi-tenancy. All OpenScape platforms and Mitel portfolio supported.

• Replaces OpenScape Deployment Service (DLS) — single application for IP device management on all OpenScape platforms: CP series phones, OpenStage, Mitel 6800/6900, Mediatrix gateways (S716/S724, C710/C711/C731, 36xx, 41xx, 44xx, G7), HG3500, OpenScape PE/Fusion soft clients
• Plug & Play (zero-touch installation): automatic initial configuration of IP devices — phone connecting to network after factory receives its parameters automatically; no service call required
• Software deployment management: internal storage or cloud provider support; remote and scheduled software downloads; version and update control; bulk update and fallback mechanism

OpenScape Fault Management V13

Network fault management software monitoring OpenScape/HiPath product family, OpenScape Voice and third-party network elements on a single screen. SNMP-based multi-layer topology view, alarm management, Workflow Engine, VMware monitoring, mobile client (iOS/Android). Integrated OpenScape Management Suite component with Accounting, Performance and Deployment Management modules.

• Single product supporting OpenScape/HiPath product family, OpenScape Voice and any third-party network element (routers, servers, applications) — single point of management for multi-vendor monitoring
• Graphical multi-layer topology view: map/submap hierarchy + navigation tree; Layer 2 Manager Plug-in (OSI layer 1-2 physical topology); Layer 3 (IP Manager, SNMP MIB II); symbol customization and personal submap creation
• MIB integration: HiPath/OpenScape-specific MIBs; standard IP elements (IP Manager, SNMP MIB II); server/application monitoring (Host Resources); Unify and third-party Enterprise MIB plug-in support; CPU load, disk space monitoring

OpenScape Xpressions V7

Enterprise Unified Messaging system. Combines voicemail, fax, email and SMS in a single user mailbox. IMAP4 integration (Microsoft Outlook, Lotus Notes, SAP R/3). Office, home, mobile — access from anywhere. Nuance Dragon Voice-to-Text. Integrates with HiPath 3000/4000, OpenScape Voice and X8. Windows Server 2008–2019 platform.

• Unified Messaging — single mailbox: voicemail, fax, email and SMS all in one user mailbox; IMAP4 interface with Microsoft Outlook (2010/2013/2016/2019), Lotus Notes and SAP R/3 integration — familiar UI unchanged
• Nuance Dragon Voice-to-Text: converts voicemails to text and delivers to Outlook inbox — readable, searchable, prioritizable; hang-ups and difficult-to-hear messages automatically detected
• Fax management: personal DID-numbered fax mailbox per user (password-protected); automatic fax tone detection (when call forwarding is active); fax receiving and forwarding; fax applications (bulk fax to multiple recipients)

OpenScape 4000 EcoServer 2 — Mission-Critical Communications Platform

Enterprise-grade PBX server for government, hospital, airport and large-campus deployments — Linux-based (SLES), 12,000 subscribers per single system, up to 100,000 when networked, with geo-redundant Hot-Standby Duplex.

OpenScape Branch V11 — Branch Survivability and SBC Server

SIP-based server that keeps voice running at remote branches — combines RFC 3261 Proxy/Registrar, Media Server, Voice Mail, Session Border Controller (SBC) and Branch SIP Trunking on a single platform. Scales to 6,000 registered lines, available as physical or virtual deployment.

OpenScape License Pack

User, trunk, application and maintenance licenses for OpenScape Business and 4000 platforms. Promark provides project-specific BOM lists and license planning.

OpenScape Xpert V8 — Multi-line Trader/Dispatcher Communication Solution

Mission-critical communication platform for financial trading desks, energy/commodity trading and control-center / 911 dispatch operations. The OpenStage Xpert 6010p turret terminal supports up to 600 lines and 12,000 user-definable soft buttons on a 10.4" touchscreen.