Products
My2Call Insight — Call Analytics & Reporting Platform
Call analytics platform that processes CDR (Call Detail Record) data from OpenScape 4000 and HiPath 4000 systems for real-time and historical analysis of enterprise telephone traffic. Central dashboard, location/department breakdowns, per-extension performance statistics, threshold-based alerting and Excel report exports give managers and operations teams single-screen visibility.
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OpenScape 4000 Manager V11 — Central Management Platform
Central management platform for OpenScape/HiPath 4000 networks — integrates subscriber-line administration, LCR, performance analysis, SNMP proxy and High Availability modules. Browser-based, accessible from any PC.
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OpenScape Endpoint Management V1 — IP Device Management Platform
Modern web-based platform for centralized management of Mitel IP phones, gateways and soft clients. Replaces OpenScape Deployment Service (DLS) — single management point for all OpenScape platforms. Plug & Play initialization, bulk software upgrades, certificate distribution and template/group management.
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OpenScape Fault Management V13 — Network Monitoring & Fault Management
Network monitoring and fault management platform that integrates the ENTIRE HiPath / OpenScape product family — including OpenScape Voice — plus hardware/software from other vendors. Runs on the OpenScape Common Management Platform and pairs with fault + performance + user + accounting + deployment modules.
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OpenScape Xpressions V7 — Unified Messaging Platform
Unified Messaging system that consolidates voicemail, fax, email and SMS into a single user inbox. Microsoft Outlook 2010/2013/2016 integration, Lotus Notes support, speech-to-text, mobile notifications and cloud backup.
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