OpenScape Fault Management V13 — Network Monitoring & Fault Management
Network monitoring and fault management platform that integrates the ENTIRE HiPath / OpenScape product family — including OpenScape Voice — plus hardware/software from other vendors. Runs on the OpenScape Common Management Platform and pairs with fault + performance + user + accounting + deployment modules.
Specifications
- Type
- Network Monitoring + Fault Management
- Version
- V13
- Architecture
- Runs on OpenScape Common Management Platform (CMP)
- Companion modules
- Performance Management + User Management + Accounting Management + Deployment Service
- Multi-tenant
- Yes
- Auto-discovery
- Yes (IP devices)
- Topology view
- Graphical, multi-layer drill-down
- Multi-vendor
- SNMP-compliant devices
- Higher-level integration
- HP OpenView, IBM Netcool (North gateway)
- Trouble ticket (TT) integration
- Remedy ARS, OS Service Workbench (optional gateway)
- Upgrade path
- HiPath FM → OSFM V13
Key features
- Single-pane operational view of the communications network — phone, IP, hybrid + 3rd-party hardware.
- Graphical multi-level topology — drill-down site → cabinet → board → port.
- Common monitor for all network elements (HiPath, OpenScape, IP).
- Auto-discovery — new IP devices indexed automatically.
- Multi-tenant capable — separate management for multiple customers / sites.
- Single product covering voice and data — critical for hybrid enterprises.
- OpenScape Common Management Platform (CMP) integration: Inventory + Provisioning + User + Open SOA + Access Control + North/South interfaces.
- Complementary modules: Performance Management (QoS), User Management (corporate directory + ONS/voicemail), Accounting Management (cost + asset), Deployment Service (config + plug&play + TLS cert).
- Multi-vendor support — any SNMP-compliant device from other vendors.
- Integrates into higher-level systems: HP OpenView, IBM Netcool — via North gateway.
- Trouble Ticket integration: Remedy ARS, OS Service Workbench — optional gateway.
- VoIP optimization — integrated Performance Management for QoS and end-to-end analysis.
- HiPath FM upgrade — existing FM systems upgradable at reasonable cost.
Typical applications
Multi-site OS 4000 + OS Voice enterprise — all locations on one dashboard.
Hospital campus — voice (OS 4000) + data + DECT (BS5) + 3rd-party IP monitored together.
Government large infrastructure — SLA-based monitoring + HP OpenView integration.
Hotel chain — multi-tenant view, separate per-branch management.
Telecom operator / MSP — Remedy Trouble Ticket for automated incident workflow.
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DetailsNetwork monitoring and fault management platform that integrates the ENTIRE HiPath / OpenScape product family — including OpenScape Voice — plus hardware/software from other vendors. Runs on the OpenScape Common Management Platform and pairs with fault + performance + user + accounting + deployment modules.