OpenScape CP410 IP Phone
Mid-to-upper segment IP desk phone — 3.5-inch color display, context-sensitive softkeys and expansion with up to 4 Key Modules; built for team leads and high call traffic.

From the same family







Specifications
- Segment
- Mid
- Display
- 3.5" color TFT, 480×320, 5 lines (adjustable)
- Signal LED
- Red / Green / Amber
- Fixed keys
- 6
- Context softkey
- 5 (3-color LEDs)
- Navigation
- 4-way + OK
- Expansion
- 4× KM410 or 4× KM710
- USB
- Yes
- Wi-Fi (CP10 stick, optional)
- 802.11a/b/g/n/ac (2.4 + 5 GHz dual-band)
- Bluetooth
- None
- NFC
- None
- Network
- Gigabit Ethernet passthrough
- PoE
- IEEE 802.3af / 802.3at (Class 2)
- Headset
- DHSG/EHS jack
- Codec
- G.711, G.722, G.729AB, OPUS
- Protocols
- SIP (OpenScape Voice V9+), HFA / CorNet-IP (OS Business V3R2+, OS 4000 V8R2+)
- Security
- 802.1x, SRTP, TLS, X.509 V3, HTTPS
- Network features
- LLDP-MED, 802.1Q VLAN, DiffServ QoS
- Certification
- Energy Star, Blue Angel
- Weight
- 0.94 kg
- Placement
- Desk (2 angles) or wall-mount
- Color
- Black
Key features
- 3.5-inch color TFT display (480×320, 5 lines, adjustable) — status icons, contact picture and calendar all readable at a glance.
- 5 context-sensitive softkeys (3-color LEDs) — functions adapt to on-screen content for faster navigation.
- 6 fixed function keys: out-of-office, hold, settings, messages, transfer, conference.
- Expansion: **4× OpenScape KeyModule 410** (paper label) or **4× KM710** (TFT digital label) — up to +64 (KM410) or +48 (KM710) BLF keys total.
- 4-way navigator + OK + 3 audio keys (mute/loudspeaker/headset) + volume.
- Full-duplex speaker + DHSG/EHS headset jack.
- USB port — headset charging, voice recording or **CP10 USB Wi-Fi** (802.11ac, optional).
- Gigabit Ethernet passthrough — PC connects through the phone.
- Dual protocol: SIP (OpenScape Voice V9+) and HFA / CorNet-IP (OS Business V3R2+, OS 4000 V8R2+).
- Security: 802.1x, SRTP, TLS, X.509 V3, HTTPS.
Typical applications
Team lead / department manager — color display surfaces call context (who/which project/priority) quickly; context softkeys make transfer effortless.
Heavy call traffic — one or two KM410 add a BLF panel for live status of co-workers.
Control-room operator — always-on display surfaces incoming events/alarms; fixed function keys drive escalation procedures.
Help desk — context softkeys switch between ticket queues; KM710 digital labels keep queue names readable.
Related Solutions
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OpenScape CP10 — USB Wi-Fi Adapter
USB Wi-Fi adapter that lets OpenScape CP210, CP410 and CP710 IP phones connect to the network over WLAN instead of wired Ethernet. Plugs into the phone's USB port; no extra power supply needed.
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OpenScape Key Module 410 (KM410) — Key Expansion Module
Economical 16-key expansion module with 3-colour LEDs and paper labels for CP410 and CP710 IP phones. Up to 4 modules per phone; KM710 is the display-based alternative.
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OpenScape Key Module 710 (KM710) — TFT-display Key Expansion Module
TFT-display key expansion module attached to OpenScape Desk Phone CP410 and CP710. 12 freely-programmable keys with LED, two-level operation (Level Shift) for 24 functions. Two 2.8" monochrome TFT displays show key labels clearly. Up to 4 modules per phone — total 96 additional functions. Ideal for reception, switchboard and busy call operators.
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OpenScape CP Series Wall Mount Kit
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OpenScape CP210 IP Phone
IP desk phone for the standard office user in hybrid environments — 3.4-inch display, USB port, optional Wi-Fi and OpenScape UC integration.
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OpenScape CP710 IP Phone
Flagship of the CP G2 family — for executive offices and busy reception, with 5-inch color display, 18 dynamic keys, Bluetooth 5.0, NFC and full OpenScape UC integration.
DetailsMid-to-upper segment IP desk phone — 3.5-inch color display, context-sensitive softkeys and expansion with up to 4 Key Modules; built for team leads and high call traffic.