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OpenScape Business X3W

OpenScape Business X3W — Wall-Mounted UC Platform

Wall-mounted, ice-blue UC platform — delivers the same 500-subscriber capacity as the X3R without a rack cabinet; ideal for office, clinic and retail scale IP + digital + analog + DECT mixes.

UCPBXWall-Mount Type500 usersHybridMicrosoft TeamsIce-Blue
OpenScape Business X3W — Wall-Mounted UC Platform

From the same family

Specifications

Form factor
Wall-mounted
Dimensions (H × W × D)
450 × 460 × 130 mm
Weight
≈ 6 kg
Color
Gray / Green
Mainboard
V3 Advanced
Max subscribers
500
IP subscribers
max 500
Digital subscribers (UP0/E)
max 24
Analog subscribers
max 20
DECT (CMI)
max 64
SIP trunk channels
120 (max 8 SIP providers)
ISDN S0 / BRI
max 16
ISDN S2M / PRI
max 30
Total trunk channels
250
Conference channels
60
Fax channels
8
myPortal Desktop
max 500
myPortal @work
max 250
myPortal Outlook
max 500
myAttendant
max 20
myAgent (parallel agents)
max 64
Microsoft Teams Interworking
max 500
Power
100–240 V AC, 50–60 Hz (optional 48 V DC battery/UPS)
Operating temperature
+5 °C to +40 °C
Humidity
5–85%

Key features

  • Wall-mount form factor — 450 × 460 × 130 mm, 6 kg; no rack cabinet investment needed.
  • Ice-blue housing — aesthetic enclosure for open-office spaces.
  • Same as X3R: 500 subscribers, 120 SIP trunks, 16 BRI, 30 PRI, 64 DECT, 24 digital, 20 analog.
  • Microsoft Teams Interworking 500 + myPortal for Teams 500 users.
  • myAgent contact center 64 parallel agents with built-in ACD/IVR.
  • 60 conference channels + 8 fax channels; 500 fax subscribers via UC Suite.
  • Branch survivability — local SIP/digital endpoints keep working through WAN outage.
  • myPortal: 500 Desktop, 250 @work, 500 Outlook, 20 myAttendant.
  • On-premises data — no cloud dependency, optional UPS for power-cut resilience.
  • Current software release is OpenScape Business V4 (30.07.2026): X systems with a V3 mainboard and Business S move to V4 via a standard software upgrade; existing licences remain valid.

Typical applications

01

Mid-market HQ — 50–100 users, space savings via wall mount.

02

Multi-floor clinic / hospital wing — analog room phones + IP doctor desks + DECT nursing roaming.

03

Retail chain regional office — 30–80 users, SIP-trunk uplink to HQ + local survivability.

04

Hotel annex / secondary site — 50–100 rooms, networked to X3R headquarters under one dial plan.

05

Education campus building — 80–150 users, internal calls between classrooms + paging.

Related Solutions

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OpenScape Business X3W — Wall-Mounted UC Platform

Wall-mounted, ice-blue UC platform — delivers the same 500-subscriber capacity as the X3R without a rack cabinet; ideal for office, clinic and retail scale IP + digital + analog + DECT mixes.