OpenScape Business X8 — Modular Shelf UC Platform (Enterprise)
Enterprise UC platform with modular shelf architecture for high port density — 384 analog, 384 digital, 250 DECT and 180 ISDN S2M (PRI) ports, the widest hardware capacity in the X series. Headquarters platform for hotels, hospitals and campuses.
From the same family
Specifications
- Form factor
- Modular shelf (rack or stand)
- Dimensions (H × W × D)
- 490 × 440 × 430 mm
- Weight
- ≈ 34 kg (fully equipped)
- Color
- Gray / Green
- Mainboard
- V3 Advanced
- Max subscribers
- 500
- IP subscribers
- max 500
- Digital subscribers (UP0/E)
- max 384
- Analog subscribers
- max 384
- DECT (CMI)
- max 250
- SIP trunk channels
- 120 (max 8 SIP providers)
- ISDN S0 / BRI
- max 128
- ISDN S2M / PRI
- max 180
- Total trunk channels
- 250
- Conference channels
- 60
- Fax channels
- 8
- myPortal Desktop
- max 500
- myPortal @work
- max 250
- myPortal Outlook
- max 500
- myAttendant
- max 20
- myAgent (parallel agents)
- max 64
- Microsoft Teams Interworking
- max 500
- Power
- 100–240 V AC, 50–60 Hz (optional 48 V DC battery/UPS)
- Operating temperature
- +5 °C to +40 °C
- Humidity
- 5–85%
Key features
- Modular shelf architecture — 490 × 440 × 430 mm, ~34 kg fully equipped; expand ports via additional shelves.
- Highest port density in the X series: 384 analog + 384 digital UP0/E + 250 DECT.
- Extended trunks: 128 ISDN BRI + 180 ISDN S2M (PRI) + 120 SIP — 250 total trunk channels.
- 500 IP subscriber ceiling matches the other X models; the differentiator is analog/digital width.
- Microsoft Teams Interworking 500 + myPortal for Teams 500 users.
- myAgent contact center: 64 parallel agents, ACD/IVR + myReports.
- 60 conference channels + 8 fax channels + 500 fax subscribers via UC Suite.
- Stand or rack mount option — flexibility in the organization's data center.
- UPS support (48 V DC) + remote service access for enterprise SLA redundancy.
- Current software release is OpenScape Business V4 (30.07.2026): X systems with a V3 mainboard and Business S move to V4 via a standard software upgrade; existing licences remain valid.
Typical applications
Hotel / resort — 300–500 rooms, analog room set density + reception CP + housekeeping DECT + ISDN/PRI external backup.
Hospital / campus — 200–400 university hospital scale: analog patient rooms + DECT nurse call + IP doctor desks + emergency call integration.
Government / municipality main building — high analog fax/intercom density + IP modernization + emergency-call backup.
Critical infrastructure (airport, port, utility) — high port density + UPS + alarm panel integration (with OScAR).
Mixed contact center operation — 50–64 agents + 100+ support users on one platform.
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DetailsEnterprise UC platform with modular shelf architecture for high port density — 384 analog, 384 digital, 250 DECT and 180 ISDN S2M (PRI) ports, the widest hardware capacity in the X series. Headquarters platform for hotels, hospitals and campuses.