Mitel MiCollab 10.1 — Unified UCC Client Platform
Mitel's complete UCC solution — unifies voice, messaging, audio/video conferencing, presence and file sharing in a single client. Softphone for Windows / Mac / web / iOS / Android, Microsoft Teams integration, and flexible private/public/hybrid cloud deployment.
Specifications
- Type
- Unified Communications & Collaboration (UCC) software
- Version
- 10.1 (2025-06)
- Platforms
- Windows, macOS, web, iOS, Android
- MS Teams integration
- Mitel Assistant (Teams call control)
- WebRTC client
- Browser-based softphone
- Audio conference (AWV)
- 300/conference, 500/server
- Messaging
- 1:1, group (streams), file/voice note
- Outlook integration
- Calendar + presence + routing
- Business SMS
- Optional
- Deployment
- Private / Public / Hybrid Cloud (CloudLink + Azure)
- Security
- TLS 1.3
- Accessibility
- WCAG compliant
Key features
- Single client across platforms: Windows, macOS, web browser, iOS, Android.
- Voice calls: terminal device (CTI), softphone or via MS Teams.
- MiCollab WebRTC client — one-click browser telephony.
- Messaging: 1:1, group (streams), file and voice-note attachments.
- Audio conferences: AWV — 300 participants per conference, 500 per server.
- Web conferences: optional MiTeam Meetings or 3rd-party integration.
- Outlook calendar integration — calendar-aware call routing + presence.
- Microsoft Teams integration: Mitel call control for Teams users via Mitel Assistant.
- Lightweight 'Telephony only' client — for users who only need calling.
- Intelligent routing (call profiles) + voicemail + call history.
- Accessibility (WCAG compliant) — optimized for barrier-free use.
- SMS business messaging option.
- Flexible deployment: private / public / hybrid cloud — CloudLink for Azure (public).
- TLS 1.3 secure communication and updated data protection.
Typical applications
Organizations using MS Teams — Mitel call control inside the Teams UI for corporate numbers.
Hybrid/remote teams — softphone + mobile + desktop on a single account with follow-me.
Call-center support lines — lightweight Telephony-only client + agent rotation.
Outlook-centric corporate offices — calendar-driven call routing + presence.
Mobile healthcare staff — iOS/Android softphone + group messaging + emergency call list.
Related Solutions
Related Products
Mitel's complete UCC solution — unifies voice, messaging, audio/video conferencing, presence and file sharing in a single client. Softphone for Windows / Mac / web / iOS / Android, Microsoft Teams integration, and flexible private/public/hybrid cloud deployment.