# OpenScape Alarm Response Pro V5 (OScAR-Pro)

URL: https://www.promark.tr/en/products/oscar
Category: Alarm & Incident
Family: [OpenScape Alarm Response (OScAR) — Enterprise Alert Management](https://www.promark.tr/en/products/oscar-alarm-response)

Enterprise alarm server for critical alarm management, mass notification and crisis communication. Scales to 20,000 subscribers, 2,000 call profiles and 500 parallel telephony/messaging channels; connects to PBXs via ISDN or VoIP trunking (also encrypted). Hardware platforms: OScAR 200/300/400; cluster of two load-sharing servers plus hot-standby redundancy. Mitel OEM product based on tetronik DAKS.

## Key features

- Three platforms: OScAR-Pro 200 (1U, 30 channels), 300 (3U, 480 channels), 400 (2U, 500 channels — AES-256 SSD, passive cooling).
- Connectivity: VoIP or ISDN trunks; SIP, SIP-Q, QSIG, CorNet-NQ, DSS1, NI2, MLPP protocols.
- Communication channel concept — concurrent calls / messaging dialogs; 200 max 30, 300 max 480 parallel.
- Conferencing and broadcast: parallel call to as many people as channels.
- DECT/IP handset integration: receives handset location via OScAR Cordless IP V2 system (visited + neighborhood base, signal strength).
- Personal Security: man-down and no-movement alarms with M3 Plus.
- Expansion boards (300 series): PRA (4× E1/S2M/T1 = 120 ISDN channels), SIO (4× RS232/RS422/RS485 fire/BMS integration), DIO (16 digital inputs + 8 outputs + fault contact, cable included).
- Hot-Standby: secondary OScAR for automatic failover.
- Redundant PSU (AC/AC, DC/DC or mixed), Active/Hot-Standby LAN switching.
- Web-based operator + admin UI, DCO Designer for graphical/map-based control.
- Modules: Broadcasting/Alerting · Conferencing · Call Profiles · Positioning (DPS) · DCO Designer (customized operator UIs) · Personal Security (DGUV 112-139 lone-worker protection) · On-Call Management · Info Telephone · Intelligent Calling · OScAR Mobile Client (iOS/Android) · OScAR Desktop Client · Notifier-Pro · Gateway · Mail2Phone · IoT (Node-RED) · MS Teams integration · OScAR-Pro Satellite (remote site I/O + ESPA)

## Specifications

- **Type:** Alarm Response, Mass Notification + crisis communication server
- **Version:** V5 (OScAR-Pro)
- **Subscribers:** 20,000 (4 destinations each)
- **Call profiles:** 2,000 (2 call phases × 20 destinations per profile)
- **Channels:** 5–500 parallel telephony/messaging channels
- **Hardware platforms:** OScAR 200 (5–30 channels) · OScAR 300 (5–480) · OScAR 400 (5–500)
- **Signalling:** SIP / SIP-Q, ISDN trunk (encrypted VoIP support)
- **External integration:** ESPA-X (OScAR-Pro 200: 5; Pro 300/400: up to 60), serial ports, I/O contact modules (IOG/IOM), SNMP, email
- **Redundancy:** Cluster with 2 active (load-sharing) + 2 hot-standby servers
- **Reliability:** MTBF > 400,000 hours; no rotating parts (no disk/fan); OScAR 400: Secure Boot + signed OS + AES256 SSD encryption
- **Multi-client:** Up to 100 user groups

## Use cases

- Hospital staff safety — M3 Plus DECT + OScAR for psychiatry / lone-worker pull-cord, Man Down, No Movement alarms.
- Manufacturing fire management — SIO connects fire panel + DECT broadcast evacuates 200 workers.
- Government facility emergency escalation — DIO dry-contact alarm chain + OCO graphical map control.
- Hotel emergency evacuation — mass broadcast to 500 guest-room phones, M3 Ex Plus for security.
- Petrochemical / refinery hazardous zone — M3 Ex Plus + OScAR + ATEX for lone workers.
- Government command center — OCO Customized Operator with large-screen map + incident prioritization.

## For a quote and BOM

https://www.promark.tr/en/contact · +90 312 544 0915 · destek@promark.tr