# OpenScape Xpert — Multi-line Trader/Dispatcher Communication Platform

URL: https://www.promark.tr/en/products/openscape-xpert
Category: PBX & UC
Family: [OpenScape Xpert — Trading Desk & Control Room Communication](https://www.promark.tr/en/products/xpert-trading-desk)

Mission-critical multi-line communication platform for financial trading desks, energy/commodity trading and control-center/emergency dispatch. 600 lines per position; telephony, radio and intercom on one touchscreen — OpenStage Xpert 6010p and the new Mitel Xpert 6020p turrets, plus Windows/Linux soft clients.

## Key features

- 10.4" touchscreen — OpenStage Xpert 6010p turret terminal.
- Support for the new Mitel Xpert 6020p turret terminal (V8.2).
- V9 (08/2026): redesigned user interface, Windows Server 2025 support and finalized Mitel Xpert 6020p support.
- Up to 600 lines (all-IP) — standard telephony, direct lines (ARD/MRD), intercom & broadcast (hoot-n-holler), radio integration (SmartPTT, iNemSoft ClassOne, Reichert) and IPTV (Mediastar).
- 200 pages × 60 buttons = 12,000 user-definable soft buttons — UI customizable per user.
- PBX support (as SIP subscriber): OpenScape 4000, OpenScape Voice, Cisco UCM and generic SIP — the existing PBX is retained.
- Multi-Line Control (MLC) server + System Manager — centralized config + storage (no local user data).
- Secure global free seating — log in from any turret with the user's profile.
- Multi-language UI: EN, DE, FR, CZ, SK, PL, RU, IT, PT, ES, HU, CN-Simplified.
- Push-to-Talk handsets, gooseneck microphone, external speaker module (analog + USB).
- Mouse, keyboard + 4 handsets/headsets, 2 speaker modules — I/O flexibility per terminal.
- Redundant I/O: dual LAN + 6 USB.
- VMware vSphere HA (auto VM restart) + Fault Tolerance (stateless failover).
- Soft client: Windows 10/11; Linux on approved hardware — full-featured software client (laptop, touchscreen, desktop).
- Open-standard SIP — integrates with 3rd-party IP telephony, voice recording, call logging.
- SIPREC-based encrypted central voice recording with multi-streaming to multiple recorders.
- Fanless industrial design — high MTBF.
- Thrift API + TAPI + powerful macro language — for enterprise integration.
- JITC certified (US DoD interoperability testing).
- US DoD STIG-compliant hardening.
- FIPS-validated cryptography (TLS 1.3).
- End-to-end M-TLS signalling and SRTP media encryption.
- Smart Card login.
- Central audit trail (Syslog).

## Specifications

- **Type:** Multi-line trader / dispatcher communication platform
- **Version:** V9
- **Terminal:** OpenStage Xpert 6010p turret, 10.4" touchscreen
- **Max lines:** 600 (per position)
- **Max soft buttons:** 12,000 (200 pages × 60)
- **Line types:** All-IP: direct lines (ARD/MRD), intercom & broadcast (hoot-n-holler), radio integration, IPTV
- **Server:** Multi-Line Controller (MLC) + System Manager
- **Redundant I/O:** Dual LAN + 6× USB
- **I/O:** 4 handsets/headsets, 2 speaker modules (analog + USB), mouse, keyboard, gooseneck microphone
- **Soft client:** Windows 10/11; Linux on approved hardware
- **VMware HA + FT:** Yes
- **Free seating:** Yes (secure, global)
- **API:** Turret API (Thrift), TAPI, CTI, macro language
- **Languages:** 12 (EN, DE, FR, CZ, SK, PL, RU, IT, PT, ES, HU, CN-Simplified)
- **Design:** Fanless industrial design (high MTBF)

## Use cases

- Financial trading desk — large investment bank, multiple market and news sources on one terminal with 600 lines.
- Energy / oil / gas trading — commodity trader desk, direct lines to partner brokers.
- 911 / emergency dispatch — public safety, fire/police call dispatch, intercom broadcast.
- Control center (SCADA, airport, port) — field crews + radio + IPTV monitoring.
- Government operations center — classified channel traffic, redundant server + free seating for DR.
- Manufacturer (Mitel) global reference — a European energy company, power transmission grid: 72 sites, DECT at 60 locations, 16,000 endpoints on a geo-redundant IP architecture.
- Manufacturer (Mitel) global reference — a regional rail operator in Germany, railway operations: 24 dispatcher positions with GSM integration and CTI link to train information systems.

## For a quote and BOM

https://www.promark.tr/en/contact · +90 312 544 09 15 · destek@promark.tr