# Mitel MiCollab 10.1 — Unified UCC Client Platform

URL: https://www.promark.tr/en/products/micollab
Category: UC & Collaboration
Family: [Mitel MiCollab 10.1](https://www.promark.tr/en/products/micollab)

Mitel's complete UCC solution — unifies voice, messaging, audio/video conferencing, presence and file sharing in a single client. Softphone for Windows / Mac / web / iOS / Android, Microsoft Teams integration, and flexible private/public/hybrid cloud deployment.

## Key features

- Single client across platforms: Windows, macOS, web browser, iOS, Android.
- Voice calls: terminal device (CTI), softphone or via MS Teams.
- MiCollab WebRTC client — one-click browser telephony.
- Messaging: 1:1, group (streams), file and voice-note attachments.
- Audio conferences: AWV — 300 participants per conference, 500 per server.
- Web conferences: optional MiTeam Meetings or 3rd-party integration.
- Outlook calendar integration — calendar-aware call routing + presence.
- Microsoft Teams integration: Mitel call control for Teams users via Mitel Assistant.
- Lightweight 'Telephony only' client — for users who only need calling.
- Intelligent routing (call profiles) + voicemail + call history.
- Accessibility (WCAG compliant) — optimized for barrier-free use.
- SMS business messaging option.
- Flexible deployment: private / public / hybrid cloud — CloudLink for Azure (public).
- TLS 1.3 secure communication and updated data protection.

## Specifications

- **Type:** Unified Communications & Collaboration (UCC) software
- **Version:** 10.1 (2025-06)
- **Platforms:** Windows, macOS, web, iOS, Android
- **MS Teams integration:** Mitel Assistant (Teams call control)
- **WebRTC client:** Browser-based softphone
- **Audio conference (AWV):** 300/conference, 500/server
- **Messaging:** 1:1, group (streams), file/voice note
- **Outlook integration:** Calendar + presence + routing
- **Business SMS:** Optional
- **Deployment:** Private / Public / Hybrid Cloud (CloudLink + Azure)
- **Security:** TLS 1.3
- **Accessibility:** WCAG compliant

## Use cases

- Organizations using MS Teams — Mitel call control inside the Teams UI for corporate numbers.
- Hybrid/remote teams — softphone + mobile + desktop on a single account with follow-me.
- Call-center support lines — lightweight Telephony-only client + agent rotation.
- Outlook-centric corporate offices — calendar-driven call routing + presence.
- Mobile healthcare staff — iOS/Android softphone + group messaging + emergency call list.

## For a quote and BOM

https://www.promark.tr/en/contact · +90 312 544 09 15 · destek@promark.tr